Caringbah NSW
Customer Service/ Claims (Administration)
Full time

Our culture is team orientated and we believe in integrating work and life. We value mutual trust, celebrate success, invest in professional development, and foster an enjoyable working environment that is based on collaboration and high performance. As such we aim to match the candidate to our culture not just the role.

We are seeking an experienced and self-motivated Customer Service Manager to join our team!

As the Customer Service Manager you’ll be responsible for leading and managing the customer service team to provide exceptional service to our clients. You will supervise and assist with the development of the team to ensure that they are performing their duties across multiple states.

Responsibilities

We are looking for highly motivated, experienced driven Leader to assist with taking our customer service division to the next level! 

This role provides the opportunity to work alongside multiple divisions and facets of the company, work with the leadership team, provide leadership guidance, direction and daily management to your team, ensure our clients are receiving top-notch service all whilst developing and growing your own skills! 

The Ideal Candidate

You must have experience with construction, managing a team and customer service, enjoy working in a fast paced  environment, be a problem solver and be solution driven!

The ideal candidate will have a qualification in business management or administration.

You will have:

• Strong work ethic
• High level of interpersonal and communication skills
• Excellent time management skills 
• Leadership skills
• Driven and motivated to exceed KPI’s 
• A ‘Can-do’ attitude 
• Motivated to grow and develop your skills within the business long-term

Why Work with Us

Cultural fit is a key priority in our candidate search. We are in search of an individual who embodies friendliness, expertise, a positive outlook, and an achiever’s attitude!

Benefits

• Above industry salary
• Mobile phone
• Bonus structure
• ‘Birthday’ extra day of Leave
• ‘Wellness’ extra day of Leave
• Bootcamp (optional)
• Enjoyable and friendly team culture and social activities

Experience

Minimum 3 years proven experience in a similar Customer Service Management role – insurance industry experience is preferred however not essential.

Note: A National Police Check will form part of the recruitment process.

If you believe you have the necessary qualities, attitude and skill set for success, together with the ability to hit the ground running, apply now!

We look forward to reviewing your application and potentially welcoming you to our team!
Note: Only candidates selected for interviews will be contacted